Accomplished hospitality consultant with a passion for service & excellence

Are you looking for a collaborative and skilled hospitality consultant who can help elevate your property? Let me put my fresh eyes and extensive operations experience on your property and help you and your team achieve your goals.

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What I Can Do For You

Elevate your service standards by bringing out the best in your team

Offering a range of luxury hospitality consulting services with an emphasis on exceptional service achieved through training, inspiration, and culture.

Vacation Rentals

Are you looking to take your vacation rental property to the next level? Let me share my extensive luxury hospitality experience with you to elevate your product offering and transform your rental experience. Offering bespoke consulting services based on your custom needs and specific goals.

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Hotels & Boutique Resorts

Whether you are looking for custom training to enhance service levels or want a collaborative partner to inspire and motivate your team, my bespoke consulting services can help you achieve your goals. Offering independent site inspections to evaluate your Hotel/Resort Operations to find efficiencies and improve procedures.

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Membership Clubs

With over 13 years of experience as the Regional Director of Operations (Caribbean region) at Exclusive Resorts, I understand the intricacies involved with servicing club Members and fostering an environment on building relationships and emotional connections. Let me help your team unleash their full potential with high level training and motivation tools.

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About Me

15+ years luxury hospitality experience with leading resort & destination club brands

Kelly Carr with her two kids on the beach
👋 Hi, I'm Kelly Carr,

I'm a mom, wife, hospitality consultant, FAU alumni, yogi, and electric bike enthusiast. My husband and I also own and operate Naples Electric Bikes, an electric bike rental company in Naples, FL.

Prior to venturing into Entrepreneurship, I spent 13 years with Exclusive Resorts, the leading luxury destination club, as the Regional Director of Operations for the Caribbean. During my tenure, I was responsible for operations and asset preservation of the Caribbean portfolio representing 10 unique islands and approximately $100 million in club assets. I have extensive experience in auditing and evaluating luxury private residences and Hotel/Resort accommodations ensuring they meet the most discerning expectations. In addition, I was responsible for training the personnel delivering the services to ensure consistency and unparalleled service experiences.

I have partnered with and executed training for team members associated with the most extraordinary hospitality brands and Villa rental companies including The Ritz-Carlton (Grand Cayman), Rosewood Hotel & Resorts (Nassau & Virgin Gorda), The Four Seasons (Anguilla), The Palms (Turks & Caicos), WIMCO (St. Barth’s), Paradise Beach (Nevis), The Abaco Club (Abaco).

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Regional Director of Operations (Caribbean)

Exclusive Resorts June 2013 - January 2020
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General Manager (Grand Cayman)

Exclusive Resorts October 2010 - June 2013
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Residence Manager (Naples, FL)

Exclusive Resorts October 2010 - June 2013
La Playa Beach & Golf Resort - Naples, FL logo

Director of Guest Services

La Playa Beach & Golf Resort - Naples, FL 2006 - 2007
Bellasera Hotel - Naples, FL logo

Guest Services Manager

Bellasera Hotel - Naples, FL 2004 - 2006

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